Shipping policy

Order Processing
Please allow up to three (3) business days for your order to process and ship. Once the order has shipped please allow up to 24 hours for updates to reflect on your tracking number.

Shipping Service
Orders are shipped via USPS and UPS. International orders are sent USPS International and DHL.

Shipping Delays
We are not responsible for any delays in transit times caused by our shipping providers. Please allow the appropriate time for your package to arrive. Expect delays during peak times, such as holidays and during extreme weather conditions. We are not responsible delayed shipments, so we recommend you order with ample time for your order to arrive.

Declared Value
Shipments with a declared value of less than $500 may be delivered and released without obtaining a signature.

Lost Shipments
We are not responsible for any shipments lost by our shipping carriers. Any efforts to remedy will be in good faith. 

Undeliverable Shipments

We are not responsible for packages that are deemed undeliverable by the shipping carriers. A package can be undeliverable if the recipient refuses to accept the shipment, if the recipient’s place of business is closed, the recipient’s address cannot be located, the address is not in an area serviced by the shipping providers or no appropriate person was available to accept the shipment at a delivery location on the initial delivery attempts or reattempts. 

If your package is returned, you are responsible for any postage incurred (for the package being returned) and postage to reship your package.

Cancelled Orders

Any orders cancelled are subject to a $3 USD restocking fee. This fee will be deducted from your refund amount when processed. Please see refund policy for additional information